General Questions
What is a Bitcoin?
Good question; see www.bitcoin.org for more information.

What are your options to withdraw?

Why can't I deposit or withdraw "real currency", aka fiat (USD/EUR/JPY/GBP/CNY/RUB)?
Due to international law, we do not allow you to deposit or withdraw fiat currencies. In the USA, there are MSB and FinCen regulations; in Europe, certain countries have banned cryptocurrencies, and in China, the banks aren't allowed to transfer cryptocurrencies. The laws may change in the future.

Are their any fees to join or monthly fees?
No fees.

Do you speak Spanish/Russian/Chinese?
No, only English, but Google Translator works well.

What are the maximums/minimums for withdrawing?
There are no maximums. The minimums are small, see the withdraw page for details.

Where can I see the terms and conditions?
Please click here for terms and conditions.

Where can I see the privacy policy?
Please click here for privacy policy.

Do you perform off-chain transactions?
No we do not. All cryptocurrencies are sent, usually including miner fees, and can be seen on the blockchain for that respective cryptocurrency. This helps secure the network, makes our transactions transparent, provides an easier way to debug and track down coins, and reduces the chance for fraud. An off-chain transaction would be like what Coinbase could do if both users are Coinbase users and they change coins from one email to another, mark it in the database, and Bitcoin is never actually sent from one wallet to another.

Why does my balance reset after refreshing the page or changing cryptocurrencies?
The server updates every 60 seconds and the balances you see updating in real-time are performed with Javascript. If you change pages quickly, or choose a new cryptocurrency, then it will look like it is resetting. However nothing is lost, as whatever cryptocurrency it is set at when the server updates will get the past 60 seconds of mining results.

Help! My account was hacked and withdraws are being made?
Robot-co.in is a secure site and has never been compromised. If your account was hacked, then you should change your password, turn on 2FA, and turn on email notifications. There are many unscrupulous Bitcoin sites, and most likely, you used the same password on another site. Never re-use passwords!

What does Robot-co.in stand for?
We have heard everything, let us know your favorite, including: Earn Online Bot, Earn Online Bitcoins Online Tool, Earn Online By Our Tech.

Is this legal?
We cannot provide legal advice; make sure cryptocurrencies are legal in your jurisdiction before continuing to use Robot-co.in.

Cloud Mining Questions
Can I sell my Cloud Mining?
No, you cannot sell the cloud shares at this time. This is because we own the hardware and do not want to be stuck if everyone decides to sell at once.

Can I buy Cloud Mining with credit card/USD?
Yes, but please keep in mind you cannot sell or convert the Cloud Mining.

Can I buy Cloud Mining with cryptocurrency?
Yes, deposit the cryptocurrency and then convert it to your choice of Cloud Mining.

What are the maximums/minimums when making a credit card purchase to buy Cloud Mining?
The minimum is 1.0 GHS and 10.0 MHS and there is no maximum at this time.

Can I buy a Cloud Mining that mines in Scrypt?
You can use the Cloud Mining SHA-256 hashing power to mine other currencies by automatically converting them as you mine, but the earnings will still be tied to SHA-256/Bitcoin difficulty, not Scrypt/Litecoin difficulty.

What is the difference between Cloud Mining SHA-256 and Cloud Mining Scrypt?
One is tied to the difficulty in mining SHA-256 cryptocurrency (Bitcoin) and the other is tied to the difficulty in mining Scrypt cryptocurrency (Litecoin). This means that if history is any indication of the future, then the Cloud Mining Scrypt won't decrease as fast as the Cloud Mining SHA-256.

What does 1 instance of Cloud Mining SHA-256 and Cloud Mining Scrypt equal?
1 of Cloud SHA-256 equates to 1.0 GHS of SHA-256 mining power, while 1 of Cloud Scrypt equates to 1 MHS of Scrypt mining power.

Can I change the pool that my Cloud mines on?
No, you cannot; this may change in the future.

What hardware is behind the Cloud Mining?
The hardware varies from custom ASICs to GPUs. The ASICs are behind the SHA-256 and the GPUs are behind the Scrypt.

Fiat amounts shown are the equivalents if cryptocurrency is traded on the popular exchanges, such as Bittrex.
Robot-co.in does not allow fiat (EUR/JPY/GBP/CNY/RUB) in or out. Fiat amounts are for illustrative purposes only.

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2017 Robot-co.in Inc.

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